Last updated: November 2025
Welcome to the Lucy Love Aesthetic Shop! By accessing or using our website https://theaesthetic.shop, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
Lucy Love (“we,” “our,” “us”) operates this website to offer custom-printed wall art and related products through print-on-demand services. By purchasing from us, you agree to these terms along with our Privacy Policy, Shipping Policy, and Refund & Returns Policy.
2. Use of the Website
- You may use our website for personal, non-commercial purposes only.
- You agree not to misuse the site, attempt unauthorized access, or interfere with its operation.
- We reserve the right to refuse service or cancel orders if misuse or fraud is suspected.
3. Intellectual Property
- All designs, images, and content on this site are the property of Lucy Love unless otherwise stated.
- You may not copy, reproduce, resell, or distribute any of our content or products without written permission.
4. Orders & Payments
- When you place an order, you agree that all information provided is accurate and complete.
- Payments are processed securely through third-party providers (Stripe, PayPal).
- Prices are listed in Euros (€) and may include applicable VAT depending on your location.
5. Shipping & Delivery
- We partner with Gelato to print and deliver products directly to customers.
- Estimated delivery times are provided for guidance but may vary.
- Customs fees, duties, or taxes for international orders are the customer’s responsibility.
6. Refunds & Returns
- As our products are custom-made, we do not accept general returns or exchanges.
- Replacements or refunds are offered only for defective, damaged, or incorrect items, as detailed in our Refund & Returns Policy.
7. Limitation of Liability
- We are not responsible for delays, errors, or losses caused by third-party shipping carriers or unforeseen events beyond our control.
- To the fullest extent permitted by law, we disclaim liability for any indirect or incidental damages resulting from the use of our site or products.
8. Governing Law
These terms are governed by the laws of Spain and the European Union. Any disputes shall be handled in the courts of Madrid, Spain.
9. Changes to Terms
We may update these Terms & Conditions from time to time. Updates will be posted on this page with the date of revision.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📧 hey@lucysprintshop.com
📍 Lucy Love, Madrid, Spain