Last updated: November 2025
Lucy Love (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://theaesthetic.shop, make a purchase, or interact with us.
1. Information We Collect
When you use our shop, we may collect:
- Personal details: name, email, billing/shipping address, phone number.
- Payment information: processed securely via third-party providers (Stripe, PayPal). We do not store your full payment card details.
- Order details: products purchased, order history.
- Technical data: IP address, browser type, device, and cookies for site performance and analytics.
2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders.
- Communicate with you about your order, account, or customer support.
- Improve our website and services.
- Send marketing emails (only if you have opted in).
3. Sharing of Information
We only share your data when necessary:
- With our print-on-demand partner Printful to produce and deliver your orders.
- With payment providers (Stripe, PayPal) to process secure transactions.
- With service providers such as website hosting, email marketing, and analytics tools.
- When required by law.
We never sell your personal data.
4. Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser, but some features of the site may not work properly.
5. Data Retention
We keep your information only as long as necessary for business and legal purposes, such as fulfilling orders and complying with tax obligations.
6. Your Rights (GDPR)
If you are located in the European Union, you have the right to:
- Access, correct, or delete your personal data.
- Request a copy of the information we hold about you.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at hey@lucysprintshop.com.
7. Security
We take reasonable measures to protect your data. All payments are processed securely through trusted providers (Stripe, PayPal).
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 hey@lucysprintshop.com
📍 Lucy Love, Madrid, Spain